Privacy Policy

Five Holdings Co., Ltd. (“we,” “our,” or “the Company”) recognizes the importance of protecting personal information collected through the BEROMARU website, reservation page, contact form, and related services. We handle such information appropriately and strive to protect it in compliance with the Act on the Protection of Personal Information and other applicable laws and regulations.

1．Definition of Personal Information

In this policy, “personal information” means information that can identify a specific individual, such as a customer’s name, telephone number, email address, address, or other descriptive information.

2．Personal Information We May Collect

We may collect personal information such as the following:

Information entered by customers when using our reservation page or contact form, including name, telephone number, email address, preferred reservation date and time, number of guests, inquiry details, and any other information we deem necessary to provide our services.

We may also collect cookies, IP addresses, browsing history, device information, and similar data in order to understand how the website is used, improve convenience, and enhance the site experience.

3．Purposes of Use

We use the personal information we collect for the following purposes:

• To accept, confirm, change, or cancel reservations
• To respond to inquiries and contact customers
• To confirm and provide guidance regarding dine-in visits, orders, takeout, delivery, and other services
• To provide important operational notices, service-related communications, and information about terms of use
• To improve services, enhance convenience, analyze website usage, and improve the website
• To comply with legal obligations and other applicable requirements

4．Management of Personal Information

We take necessary and appropriate security measures to prevent leakage, loss, damage, unauthorized access, and other risks involving personal information, and we manage such information appropriately.

We also provide necessary and appropriate supervision to employees and contractors who handle personal information.

5．Provision to Third Parties

Except where permitted by law, we do not provide personal information to third parties without obtaining the prior consent of the individual concerned.

However, this does not apply in the following cases:

• When required by law
• When necessary to protect a person’s life, body, or property
• When particularly necessary for the improvement of public health or the sound development of children
• When cooperation is required with a national or local government authority, or a party entrusted by such authority

6．Use of External Services

We use a reservation system provided by STORES, Inc. for reservation management.
When customers use our reservation page, their information may be transmitted through or managed by this external service to the extent necessary for handling reservations.

We also use Google Analytics to understand website usage and improve the site. Google Analytics may collect information about usage through cookies and similar technologies in a way that does not identify individuals directly.

For details on how these external services handle information, please refer to the privacy policies and related documents provided by each service provider.

7．Use of Cookies and Similar Technologies

This website may use cookies and similar technologies to improve convenience, understand usage patterns, and enhance the site.

Customers may disable cookies through their browser settings. Please note, however, that some functions of this website may not work properly if cookies are disabled.

8．Disclosure, Correction, Deletion, Suspension of Use, etc.

If an individual requests disclosure, correction, addition, deletion, suspension of use, or other action regarding their own personal information, we will verify the identity of the requester and respond appropriately in accordance with applicable laws.

If you wish to make such a request, please contact us using the contact details provided at the end of this policy.

9．Changes to This Privacy Policy

We may review and revise this policy as necessary due to changes in laws, changes in our operations, or other reasons.
Any revised version of this Privacy Policy will become effective when it is posted on this website.

10．Contact Information

For inquiries regarding the handling of personal information, please contact us at:

Business Name
Five Holdings Co., Ltd.

Restaurant Name
BEROMARU

Address
2-6-23 Sakuragawa, Naniwa-ku, Osaka, Japan

Person in Charge
Masatoshi Furukawa

Telephone Number
06-6599-8845

Contact
Please contact us via the inquiry form on the Company Information page.